New Patients in Ham Lake
Exceptional Chiropractic Welcomes New Patients in Ham Lake, MN
At Exceptional Chiropractic, our aim is to remove any stress associated with coming to our Ham Lake office for the first time and to make you feel comfortable from the moment you walk through the door. Whether you are dealing with a new injury, long-standing pain, or simply want to improve your overall health, our team will guide you through every step of your first visit.
What to Expect on Your First Visit
When you arrive, you will be greeted by our front desk staff, who will ask for your driver’s license, insurance card (if you are using insurance), and payment. Your driver’s license and insurance card will be scanned into our system and returned to you right away.
We offer online forms that can be completed in advance of your appointment through a secure portal and personal profile. If you prefer, you can complete your intake forms at our office, and our staff will show you how to use the computer tablet to enter your medical history (including surgeries), family medical history, medications and supplements, and your current location(s) of pain, which we call “Complaints.”
Next, your doctor will review your history and perform a thorough examination. If appropriate, you will receive an adjustment during that first visit. Your doctor will then make individualized recommendations for future visits and your treatment plan, so you know exactly what to expect moving forward.
What to Bring to Your First Appointment
Please have the following available for your first appointment:
- Your insurance card (if using insurance)
- Your driver’s license
- A credit card for payment of any balances owed (such as exam fees, copay, co-insurance, deductibles, or self-pay services)
- A list of medications and supplements (including over-the-counter medications)
- Your family medical history
- Surgeries you have had
- Any imaging completed related to your complaint area(s)
Care Designed Around You
Every new patient receives a care plan built around their unique needs. Depending on your exam findings, your plan may include chiropractic adjustments, corrective exercises, acupuncture, soft tissue therapy, or nutrition counseling. Explore all of our chiropractic services to see the many ways we can help.
Curious about what other patients have experienced? Read our patient testimonials, and be sure to check our current specials before your visit. You can also find answers to common questions on our FAQ page.
New Patient Questions
How long does the first visit take?
Your first visit is longer than a routine appointment because it includes a full health history review and examination. Our scheduling staff can give you an estimated appointment length when you book.
Can I complete my paperwork before I arrive?
Yes. We offer secure online intake forms that you can complete before your appointment, or you can fill them out at our office on a computer tablet with help from our staff.
Will I receive an adjustment on my first visit?
In many cases, yes. After reviewing your history and completing your exam, your doctor will perform an adjustment if it is appropriate for your condition.
Do I need to bring imaging or X-rays?
If you have had any imaging completed related to your area of concern, please bring it or have it available. It helps your doctor better understand your condition.
Do you accept insurance?
We are in network with most major insurance plans, although coverage varies by plan. Please bring your insurance card, and our staff will help you understand your benefits.
What forms of payment do you accept?
Please bring a credit card to cover any balances owed, such as exam fees, copays, co-insurance, deductibles, or self-pay services.
What if I have questions before my first visit?
Call Exceptional Chiropractic at (763) 208-5382 and our friendly staff will be happy to answer any questions about your first appointment.
Schedule Your First Visit Today
We look forward to meeting you and helping you feel your best. Give us a call at (763) 208-5382 if you have any questions about your first visit, or request your appointment online.
